FAQs

Add the products you want to your cart, open the cart and choose Proceed to Checkout. Enter your contact details and delivery address, choose how you want to pay and place the order.

No. You can order as a guest. With an account you can see all your orders in one place and save your address for next time.

Cash on Delivery is available. The payment options for your order are shown at checkout.

Kapeeshwar Ayurveda is the brand name of SMARTTEDGE ADVISORY PRIVATE LIMITED, the company that runs this website and sells the products on it.

Yes. Cow ghee and buffalo ghee both come in a 5 L pack, which you can order from the shop like any other size. For more than that, write to info@kapeeshwarayurveda.com with the quantity you need.

We deliver within India only.

Items in stock are dispatched within 3 working days. If an item is out of stock, it is dispatched within 10 working days of the order. Working days do not include Sundays and public holidays.

Monday to Saturday, between 9am and 7pm. There are no deliveries on Sundays and public holidays.

Nothing. Delivery is free on every order, anywhere in India, with no minimum order value.

We email you the tracking details as soon as your parcel is dispatched. You can also use the Track Order page with your order ID and the email address you used at checkout.

Our products are food, so once an order is confirmed we do not accept returns or give refunds. If a product arrives damaged, is missing or is spoiled, we replace it. See our Refund and Returns Policy.

Write to info@kapeeshwarayurveda.com within 2 days of delivery with your order number, a photo of the invoice, a photo of the outer box, two clear photos of the damaged product and an unboxing video. We reply within 24 to 48 hours, and a replacement takes 7 to 10 days.

Write to info@kapeeshwarayurveda.com within 2 days of delivery with your order number, a photo of the invoice, a photo of the outer box, two clear photos of the opened box and an unboxing video that shows everything you received. We send you the missing product.

It shows us what arrived and the condition it arrived in, which lets us sort out your replacement quickly.

No. Ghee is a natural product, so small differences in taste, texture, colour and aroma from one batch to the next are normal.

Fresh milk is boiled, cooled and set into curd overnight. The curd is hand-churned with a wooden madhani to separate the makhan, and the makhan is slow-cooked on a low flame until it turns into ghee. Our cow ghee is made this way.

Yes. Our FSSAI licence number is 20824009000044, held by SMARTTEDGE ADVISORY PRIVATE LIMITED.

No. There are no additives and no preservatives. Nothing is added and nothing is removed, and every batch is lab-tested for purity.

That is natural. Ghee sets when it is cool and turns liquid again when it is warm, and slow-cooked ghee often has a grainy texture. It does not change the taste or the quality.

The 500 ml jar is a good size to try the ghee or for a small household. The 1 L jar suits regular family cooking. For larger quantities, both cow ghee and buffalo ghee come in a 5 L pack.