Privacy Policy

Introduction

This policy explains what personal information SMARTTEDGE ADVISORY PRIVATE LIMITED (“we”, “us”), which sells under the brand name Kapeeshwar Ayurveda, collects through this website, how we use it and the choices you have. By using the website you agree to this policy.

What we collect

Your name, email address, phone number and delivery and billing addresses, when you place an order or create an account.
Details of the orders you place with us.
Your email address, when you sign up for our newsletter.
Anything you send us in a review, a message or an email.
Information you share with us on social media.

We do not store your card details. Online payments are handled by the payment provider you choose at checkout.

Cookies

The website uses cookies: small files stored by your browser. Some are strictly necessary, for example to keep items in your cart and to keep you logged in. Others help us understand how the website is used, or help show offers that are relevant to you. You can block cookies in your browser settings and still use the website, although some features may not work as expected.

How we use your information

To process and deliver your orders and to keep you updated about them.
To answer your questions and manage our relationship with you.
To send you offers and news, where you have agreed to receive them.
To improve our products and the website.
To keep our records and meet our legal obligations.

Who we share it with

Service providers who work for us, such as delivery and payment partners, who are bound to keep it confidential.
Our group companies, to improve our service.
Another business, if ours is merged with it or sold to it.
Courts, regulators and other authorities, when the law requires it.

How long we keep it

We keep your information for as long as it is needed for the purposes above. You can ask us in writing to delete it; copies may remain in our backups for a time after deletion.

Security

Your information is stored on servers protected by firewalls and other safeguards. No system is completely secure, so we cannot guarantee that your information will never be accessed without permission. Please be careful with emails or messages that ask for your password or payment details: we will never ask for them in that way.

Your rights

You can ask to see the information we hold about you, have it corrected or deleted, ask us to limit how we use it, object to its use, and withdraw a consent you have given. To do any of these, write to info@kapeeshwarayurveda.com.

Children

We do not knowingly collect information from anyone under 16 without a parent’s consent. If you believe a child has given us information, write to info@kapeeshwarayurveda.com and we will remove it.

Marketing and how we contact you

You can unsubscribe from our marketing emails at any time, using the link in the email or by writing to info@kapeeshwarayurveda.com. By giving us your contact details you agree that we may contact you about your orders and our services by email, SMS or phone call, even if your number is registered under Do Not Disturb.

Links to other websites

The website may link to other websites. We are not responsible for how those websites handle your information; please read their privacy policies.

Limit of liability

To the extent the law allows, we are not liable for indirect or consequential loss arising from the use of your information in line with this policy.

Governing law

This policy is governed by the laws of India. Any dispute is subject to the exclusive jurisdiction of the courts in India.

Changes to this policy

We may update this policy from time to time. The date at the top of the page shows when it was last changed.

Contact and grievances

For any question or complaint about your personal information, write to info@kapeeshwarayurveda.com. SMARTTEDGE ADVISORY PRIVATE LIMITED operates in India.